GDPR Privacy Policy
General Aspects
As a commitment towards the privacy of our customers and website visitors we have put in place, for all to see, our privacy policy. The details included are also in line with the General Data Protection Regulation (GDPR) European Law 25 May 2018.
All data that we receive from our customers or visitors to our website (hereby referred to as ‘you’) is done so for the sole purpose of helping you with the specific enquiry you made. Under no circumstances will we pass on this data to a third party.
If you require any further clarification, please use our email address provided.
Your personal data security
During the payment process our 3rd party card processor may request from you your email or phone number. This is so they can complete the verification process with your bank. We do not see or retain any of that information.
During the buying process we may ask for your email address (optional). This is so we can contact you if there is any issue with your order – e.g. an incomplete delivery address or an unforeseen delay.
Any data you pass onto us which is personal to you and can directly identify you, such as your name, email address, phone number etc, will be dealt with as securely as possible. This includes the below points;
· Whenever we ask for the data from you we will explain.
· When you are sending information through our web forms the data will be encrypted via our SSL certificate, which you can see in action through the https:// in our website URL
· Our email accounts also use SSL so any email we receive is also secure on our part. To ensure full security you should also make sure that you are sending from your computer securely.
We may use your contact information occasionally to make you aware of specific campaigns or offers in the future. As a not for profit organisation we rely on keeping advertising costs to a minimum – so being able to communicate directly with our supporters and previous customers is important to us and will not be abused.
Your right to be forgotten
Should you wish to be forgotten by us please contact us. We will remove any information we hold about you. This is in line with the GDPR ‘right to be forgotten’ and we will comply within the EU specified 1 month period.
If you would like to proceed with the removal of all personal data we hold about you please contact us.
